15
th
 International Congress on Archives 
 
Hoy 
www.wien2004.ica.org
  
16 
 
been mapped to the work environment of the National Archives of Australia.
could drill down to a more detailed level than is presented here and have different starting points. 
Table 2: Mapping organisational goals and functions to standards 
National 
Archives of 
Australia goal or 
outcome 
National Archives 
of Australia 
guiding source of 
knowledge/ policy 
AS ISO 15489.1 -
2002 Records 
Management 
BSB01 Business Services 
(Recordkeeping) Training 
Package 
Managing the 
collection: To 
develop the 
collection and 
increase its 
accessibility  
CRS System Policy 
Statement, CRS 
Manual 
Transfer, Location 
and Lending User 
Guide 
9.3 Records 
capture 
9.4 Registration 
9.8 Tracking 
Control records: Work 
required to classify, register 
and track records and 
information about records 
within a business or records 
system. 
Supporting good 
recordkeeping: 
To improve 
recordkeeping 
practices across 
the Australian 
Government 
The DIRKS 
Manual: A 
Strategic Approach 
to Managing 
Business 
Information 
8.4 Design and 
implementation 
methodology 
  
Prepare a functional 
analysis for an 
organisation: Processes of 
identifying, defining the 
boundaries of, and 
analysing the function(s), 
activities and transactions of 
an organisation or business 
unit.  
 
Once this mapping is completed to whatever level is relevant to the organisation or specific program, it 
can help determine the right mix of curriculum, audience and learning strategies. This kind of mapping 
exercise was undertaken by National Archives staff as a prelude to the in-house professional 
development program Records Management and Archives Skills Training Program, mentioned above. 
Staff mapped their roles to the different levels of the 1997 set of archives and records competencies. It 
was a challenging exercise, but as a participant, I can say that it helped link our work to a common 
standard which, in turn, helped the course developers tailor the curriculum and strategies.  
The combination of sound design and relevant content, derived from mapping roles and functions to 
common standards or principles, offers an integrated approach to professional development. This 
approach will help to: 
·
 
make sure the design and content suits the purpose and the roles performed within archival 
institutions; 
·
 
facilitate review in the event of standards changing; and  
·
 
enable systematic evaluation of expectations and achievements. 
Evaluation 
Archival institutions (including professional associations) should evaluate the success of professional 
development and critically reflect on the program's relevance to organisational goals and values.
                                                 
77
 Business Services Training Australia; National Archives of Australia, Corporate Plan: 2004 to 2006, 
Commonwealth of Australia, Canberra, 2004. 
78
 National Archives of Australia, Corporate Plan. 
79
 National Archives of Australia, `e-permanence' website. The Transfer, Location and Lending User Guide is a 
procedure for internal use by Archives' staff. 
80
 Standards Australia, AS ISO 154892002 Records Management, Standards Australia International, Sydney, 
2002. 
81
 Business Services Training Australia.