Health Grades HQNHQRannotations Page 4
Nursing Home Quality Report for Professionals
Nursing Care Facility
Data used in this section represent four years of complaint history. Complaint surveys may not substantiate the
complaint being investigated but may result in other citations not related to the original complaint. Data represents
complaints registered and investigated. Thus, missing years (within the last four years) represent that no
complaints were registered against the facility.
Complaint History
Complaint Summary
2005
2004
2003
2002
2001
6
3.77
3
1.44
0.0271
0.0284
0.0359
0.0482
8
5.86
2
1.79
0.0362
0.0477
0.0432
0.0774
6
5.73
3
1.69
0.0271
0.0487
0.0300
0.1172
13
5.28
3
1.36
0.0588
0.0461
0.0707
0.1588
3
1.32
1
0.28
0.0136
0.0141
0.0166
0.0742
Facility Number of Complaints
Facility Number Complaints Substantiated
State Average Complaints
State Average Complaints Substantiated
Year
Facility Number Complaints per Licensed Bed
State Average Complaints per Licensed Bed
State Average Complaints per Occupied Bed
Facility Number Complaints per Occupied Bed
2005 Complaint Summary
Action Taken
Substantiated
Source
Type
Date
Substantiated
Resident/Patient/Family
Resident Neglect
02/03/2005
None
Substantiated
Resident/Patient/Family
Patient Abuse
02/24/2005
None
Unsubstantiated*
Other
Resident Neglect
03/30/2005
None
Unsubstantiated*
Resident/Patient/Family
Patient Abuse
03/31/2005
None
Unsubstantiated*
Resident/Patient/Family
Other
06/01/2005
None
Substantiated
Resident/Patient/Family
Care or Services
08/11/2005
None
Total
Substantiated
3
2004 Complaint Summary
Action Taken
Substantiated
Source
Type
Date
Unsubstantiated*
Resident/Patient/Family
Resident Neglect
01/13/2004
None
Unsubstantiated*
Ombudsman
Resident Neglect
01/27/2004
None
Unsubstantiated*
Resident/Patient/Family
Patient Abuse
02/25/2004
None
11/10/2005
Page 4
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