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SUZUKI and SUZUKI Dealers are committed to exceeding your SUZUKI ownership expectations.
For most issues your dealer is in the best position to address any concerns that may arise. Should you encounter a
special matter which is not satisfactorily resolved by dealership management please contact the Dealer Principal or
General Manager directly.
Should you have any further questions after having spoken to the dealership owner please contact:
SUZUKI CANADA INC.
100 East Beaver Creek Road,
Tel: (905) 889-2677 ext. #2254
Richmond Hill, Ontario L4B 1J6
Fax: (905) 764-1574
Attention: Customer Relations
Internet: http://www.suzuki.ca/
Be sure to supply the following information whenever contacting SUZUKI.
1. Your name, address, and telephone number
5. Current odometer reading
2. Year and model of vehicle
6. Name of your SUZUKI Dealer
3. Vehicle Identification Number (VIN)
7. Details of the matter you wish to discuss
4. Purchase date
CANADIAN MOTOR VEHICLE ARBITRATION PROGRAM
SUZUKI endeavours to resolve all Vehicle service concerns through our dealer network and as necessary with our direct
assistance. If you feel that despite these efforts your concern has not been resolved you have the option of seeking
arbitration through an independent third party. SUZUKI participates in a resolution program administered by CAMVAP
(Canadian Motor Vehicle Arbitration Program). This program empowers an independent third party to resolve disagree-
ments through binding arbitration. For more information regarding the CAMVAP program you can call their office directly
at 1-800-207-0685 or visit their website a http://camvap.ca.
CUSTOMER SATISFACTION
