Suzuki 2003 New Vehicle Warranty Maintenance Information Web E Page 24
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ITEMS EXCLUDED FROM SUZUKI SECURE ADVANTAGE ROADSIDE ASSISTANCE COVERAGE
Transporting vehicle operators and their passengers to or from their disabled Vehicle or transporting such persons
after the service has been rendered.
Accepting appointments for service calls.
Costs of parts, labour or incidental expenses (telephone calls, etc.) related to repair of the Vehicle under any circum-
stance.
A Vehicle which is abandoned, unlicensed, unplated or to be towed to a salvage yard.
Any charges relating to impounding and storage.
Service to a vehicle driven into an area not regularly traveled or which is impassable (e.g. private recreational roads,
mud driveways, laneways or beaches)
Service to a Vehicle located in snowbound areas (we will not shovel snow to access the Vehicle or provide service to
Vehicles located in unplowed driveways)
Delays are sometimes unavoidable due to heavy demands for service. Under this circumstance Suzuki Secure Advan-
tage Roadside Assistance reserves the right to initially tow the Vehicle to the nearest repair facility and after the heavy
demand is over, will tow the Vehicle to the destination as defined under covered services, in which case all towing shall
be treated as one service call. If the Vehicle is already in a safe place, such as a private or public garage, driveway etc.,
Suzuki Secure Advantage Roadside Assistance reserves the right to service the Vehicle only after the heavy demand
is over.
Charges for services, repairs or labour which exceed those specified are at the vehicle operator's expense, at prevail-
ing retail rates.
