A
gree
· Explain your recommended solutions and the price for today's service(s) and for future
services as well.
· Return to step two (ask, analyze and assess) if your client is hesitant about your
recommendation.
· Gain feedback and approval from your client.
D
eliver
· Ensure client protection by draping the client with towels and a chemical cape.
· Ensure client comfort during service.
· Stay focused on delivering the service to the best of your ability.
C
omplete
· Request satisfaction feedback from your client.
· Escort client to retail area and show him/her at least two products you used.
· Recommend products to maintain appearance and condition of your client's hair color, such
as color shampoos and conditioners.
· Invite your client to make a purchase.
· Suggest a future appointment time for your client's next visit.
· Offer appreciation to your client for visiting the school or salon.
· Record recommended products on client record card for future visits.
For more information on consultation, refer to the Design Decision chapter.
Client Record Card
/
Release Form
The key to successful client relationships and maintaining ongoing hair color
services and consistent chemical results is to keep accurate records. The
client record card contains information such as the client's name, address,
and telephone number. The client record card also contains information
about the condition of the hair and scalp, especially noting if the client is on
any type of medication or taking vitamins. The client record card is used
from the consultation period up until the client has left the salon.
A client release statement helps the school or
salon owner avoid retribution from any damages
or accidents and may be required by some mal-
practice insurance.
However, it is not a legal docu-
ment and may not absolve the hair colorist from any
damage that may occur to the client's hair as a result
of the chemical service.
HAIR COLORING
527
Condition:
Dry
Oily
Faded
Streaked
% Gray
Medications
Vitamins
Comments
Price of Service $
Signature of Student
Signature of Instructor
Date
Formula
Product
Process Time
Patch Test
Strand Test
Description of Hair
Length
Density
Texture
Porosity
Natural/Existing Hair Color
Desired Hair Color
CLIENT CHEMICAL COLOR RECORD CARD
Negative
Positive
Remarks:
Remarks:
Good
Poor
Too Light
Too Dark
·Short
·Medium
·Long
·Light
·Medium
·Heavy
·Fine
·Medium
·Coarse
·Average
·Resistant
·Extreme
Porosity
·Level (1-10)
·Tone (warm, cool, etc.)
·Intensity:
Mild, Medium, Strong
·Level (1-10)
·Tone (warm, cool, etc.)
·Intensity:
Mild, Medium, Strong
Name
Phone Number
Address
City, State, Zip
I request a Bleach, Toner, Tint (circle one) and I fully understand that this service is to
be given by a student of cosmetology at Your Name Beauty School.
I hereby express my willingness for a student to do this work. I furthermore
understand that I will assume full responsibility thereof.
Your Name Beauty School
CLIENT CHEMICAL COLOR RELEASE FORM
Witness
Client Signature
Date
Date
1
3
