472
SALON FUNDAMENTALS
Client Consultation
Before applying any chemicals to the hair, conduct a thorough consultation with the client. You'll want
to remember that a consultation is a two-way conversation between you and the client. Success comes
from listening carefully and recording all the important information on the record card. As you may
recall, some important considerations for a relaxing service include determining the new curl texture
pattern that your client desires. Asking the client how much of the existing curl pattern he/she would
like reduced and gathering your client's chemical relaxing history, such as any problems he/she may
have had in the past, will enable you to make the proper decisions during the consultation phase.
The five steps of the consultation are:
G
reet
A
sk, analyze and assess
· Have the client sign the Release Form before
the service begins. A standard Release Form,
required by some malpractice insurance com-
panies, states that the school or salon is not
responsible for damages that may occur.
A
gree
D
eliver
C
omplete
· Complete the client record card with accurate
information for future services and file it in a
secure area with other record cards.
Review the "Perming" portion of this chapter and the
"Design Decisions" chapter for more information on
Client Consultation.
Product and Application Overview
In this portion of the chapter you will overview the relaxer products and application techniques you
will perform in the exercises that follow. These products and application techniques will help pre-
pare you for the chemical relaxer services you'll encounter in the salon.
The following chart summarizes and categorizes the different types of relaxers along with their
advantages and disadvantages. This chart can be used as a guide when choosing the proper relaxer
for any type of hair. The strength of the relaxer must also be considered.
Medications
Vitamins
Comments
Home Care
Price of Service $
Signature of Student
Signature of Instructor
Date
Wrap
Rod Size
Products
Process Time
Results
Description of Hair
Length
Density
Texture
Porosity
Tress-Tester Results
Test Curl Results
CLIENT CHEMICAL REFORMATION/RELAXER RECORD CARD
Good
Poor
Too Tight
Too Loose
·Short
·Medium
·Long
·Light
·Medium
·Heavy
·Fine
·Medium
·Coarse
·Average
·Resistant
·Extreme
Porosity
·Strength
·Stretch
·Negative
·Positive
Name
Phone Number
Address
City, State, Zip
I request a relaxer and I fully understand that this service is to
be given by a student of cosmetology at Your Name Beauty School.
I hereby express my willingness for a student to do this work. I furthermore
understand that I will assume full responsibility thereof.
Your Name Beauty School
CLIENT CHEMICAL REFORMATION/RELAXER RELEASE FORM
Witness
Client Signature
Date
Date
Booster
Reformation
Note: prior to thio application, the hair should be pre-shampooed and base
applied only to the hairline and ears. Whereas, for sodium hydroxide applica-
tion, the hair should not be pre-shampooed and base should be applied to the
entire hairline, scalp and ears.
