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The Citizen, Auburn, New York
Progress 2006
January 30, 2006
19
We asked Oakwood Service Center
a few questions about their business
and this is what they told us:
Q: Tell us about your Product/ Ser-
vice.
A: Complete auto & truck service,
full body shop - very large Parts dept.
- wholesale & retail.
Q: What is unique about your
business?
A: Over 32 years of service - serv-
ing Central New York - 24 hour tow-
ing & road service. Largest independ-
ent parts inventory in Central New
York - stocking brand name quality
parts. Full service repairs for cars &
trucks - Including full body shop
repair.
Q: Awards/Recognition?
A: Wreckmaster & AAA Towing
Certified, A/C Delco Trained Techni-
cians, ASE Certified ASA - member.
We have been voted Best of the
Region for Towing and Auto repair in
2005.
Q: Community involvement?
A: Active Support in local Volun-
teer Fire Dept., Involved in local gov-
ernment, Member local Chamber of
Commerce, Member State National
Towing Association, Member State
National Repair Shop Association,
Support Many Local Civic Organiza-
tions.
Q: Business in 2005 vs. 2004?
A: Our business has increased
about 15% we have doubled our parts
Inventory. We have expanded our
truck service and added a fourth heavy
tow truck to our fleet. Our new front
counter and waiting area has been
completed.
Q: Tell about your location.
A: Expanded our building by 2000
square feet to accommodate new
offices & front counter area. We have
15 service bays, with many large
enough to accommodate large trucks
& buses
Q: Tell about your customers,
where do they come from and why do
they use you?
A: Our clientele comes from all
over Central New York. We have had
a steadily expanding customer base for
the last 32 years.We are able to
accommodate almost any needs.
Timely! Using quality parts at fair
prices. We will also tailor service pro-
grams for fleet and commercial
accounts.
Q: Goals/plans?
A: Continue our quality customer
satisfaction.
Business Name: Oakwood Services Center Inc.
Address: 1644 Rt. 326, Auburn, NY 13021
Phone: 315-252-2400
Fax: 315-252-0069
Owners/Officers: Robert J. Bower - President Michael J. Bower Vice President
Number of employees: 20
Year Started: 1973
Type of business: Auto repair & towing
`Over 32 years of service - serving Cen-
tral New York - 24 hour towing & road
service. Largest independent parts inven-
tory in Central New York - stocking
brand name quality parts. Full service
repairs for cars & trucks - Including full
body shop repair.'
Quality Service
15 Service Bays, From minor to major repairs including: NYS inspection
(auto and heavy duty), Service full chassis, front end alignment, Electronic
diagnostic & repair, Collision repair - body & fender, Service RVs, snow
plows, camping trailers,
new front counter and waiting area.
Towing
9 truck fleet, 24 hour light & heavy towing, Small to big tow trucks & flat beds,
Commercial & personal, Wreckmaster certified
Parts
Wholesale & Retail, Largest inventory of any repair shop in CNY. Quality
parts like AC-Delco, Bosch, Goodyear, and Mobil Oil. Large inventories
means quicker repairs. Brand picked for quality not availability.
Oakwood Service Center Inc.
