ISES Corporation Cityof Chicago Page 1
ISES Corporation - Case Study
City of Chicago
Ms. Joan Dahlquist
Department of General Services
In the latter months of 1999, the City of Chicago realized a need for a comprehensive facility
condition analysis complete with state of the art data management systems for the FCA data. A
nation-wide search was conducted to locate the optimum
solutions for the city. It was recognized that the need was
for a combination of qualified inspection personnel and an
easy-to-manage, user-friendly database management
A rigorous search process revealed that while the
database management system was important, the issue
of prime importance was actually obtaining objective,
accurate assessment of city facilities. It was in this arena
where the qualifications of ISES were shown, and the
result was the selection of ISES for the FCA project.
Following our selection, the first step was the assembling of an FCA team. ISES demonstrated its
inherent flexibility by locating qualified local MBE / WBE firms to assist in the project execution and
satisfy local procurement requirements. The inspection process then began in earnest, with ISES
personnel not only inspecting facilities, but training the local firms in our methodologies and
procedures to assure consistent quality throughout the project.
The total project work scope eventually covered over 300
city-owned facilities. In addition to inspecting these
facilities, ISES also documented information relative to
over 100 leased facilities.
The inherent flexibility of
the ISES database
system is being utilized to
manage data relative to
facility security systems.
ISES is currently
modifying the database
system to allow for
management of building
maintenance contractor and tenant contact information for the
varied facilities operated by the city.
One of the unique aspects of this project was the fact that ISES
was not only required to inspect facilities, but was also called upon
to actually help develop an inventory of facilities. At the outset of
the project, a comprehensive facility inventory was not available.
When ISES finished the project, a total inventory was available, including facility names,
address, numbers, and the gross square footage of each facility.