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A d d i t i o n a l I n f o r m a t i o n
SilverPlatter Quick Reference Card
This card lists the fields and basic search commands for
ZR on CD, and is included with
shipment of the disc.
BIOSIS Training Programs
BIOSIS conducts training seminars worldwide, including specialized training on
ZRO,
which familiarizes users with
ZR on CD indexing. For information, contact BIOSIS,
User Communications Group or the BIOSIS European Help Desk or complete the
coupon.
Newsletter
BIOSIS produces a newsletter,
BIOSIS Evolutions, providing information about
searching all of BIOSIS' computerized services, and reporting items of current interest
to the users of biological information. Published four times each year, it is available free
of charge. For a free subscription, contact BIOSIS, Inquiry Fulfillment, via telephone,
fax, Internet e-mail or World Wide Web or complete the coupon.
BIOSIS Help Desks
Help Desks are available for customers worldwide for all BIOSIS products.
The
U.S. Help Desk is available as follows:
Hours:
8:30 A.M.-8:00 P.M. (Eastern time) Monday-Friday
Toll-free:
1-800-523-4806 (USA and Canada)
Telephone:
215-587-4847 (Worldwide)
Facsimile:
215-587-2016
Internet e-mail:
info@mail.biosis.org
Mail:
BIOSIS
User Communications Help Desk
2100 Arch Street
Philadelphia, PA 19103-1399
The
European Help Desk in the U.K. responds to inquiries from the U.K., Western
Europe and the Middle East. The European Help Desk is available as follows:
Hours:
0900 to 1700 hours (London time) Monday-Friday
Telephone:
+44 (0)1904 644269
Facsimile:
+44 (0)1904 612793
Internet e-mail:
helpdesk@york.biosis.org
Mail:
BIOSIS, U.K.
54 Micklegate
York, North Yorkshire
Y01 1LF, U.K.
