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BIOSIS offers a wide variety of support
materials and educational services specifical-
ly designed to aid our users.
H E L P D E S K S
Help Desks are available for customers
worldwide for all BIOSIS products.
The U.S. Help Desk is available as follows:
H o u r s
: 8:30 A.M.-8:00 P.M. (Eastern
time) Monday-Friday
To l l - f re e
: 1-800-523-4806 (USA and
Canada)
Telephone
: (215) 587-4847 (Worldwide)
Facsimile
: (215) 587-2016
Internet e-mail
: info@mail.biosis.org
M a i l
: BIOSIS, User Communications,
He lp Desk, 2100 Ar c h S tr e e t ,
Philadelphia, PA 19103-1399
The European Help Desk in the U.K. re-
sponds to inquiries from the U.K., Western
E u rop e and t he Mi ddle East. The
European Help Desk is available as follows:
H o u r s
: 0900 to 1700 hours (London
time) Monday-Friday
Telephone
: +44 (0)1904 644269
Facsimile
: +44 (0)1904 612793
CompuServe E-mail
: 100014,2567
Internet e-mail
: helpdesk@york.biosis.org
Mail
: BIOSIS, U.K., 54 Micklegate, York,
North Yorkshire, Y01 1LF, U.K.
B I O S I S W o r l d W i d e We b
S i t e
The World Wide Web Home Page provides
i n f o rmation about BIOSIS products and
s e rvices, educational materials, up-to-date
issues of BIOSIS Evolutions and press re-
leases.
Address
: ULR: http://www.biosis.org
B I O S I S S E A R C H G U I D E
The BIOSIS Search Guide is a comprehen-
sive re f e rence manual designed to support
users of BIOSIS Pre v i e w s and B I O S I S
P re v i e w s / R N
. The guide indexes the "vo-
c a b u l a ry" of the database, provides cover-
age and includes indexing conventions with
complete details concerning the use of
Concept Codes and their Scope Notes as
well as Biosystematic Codes. In addition,
tips for more cost-ef fective and eff i c i e n t
s e a rch strategies are included. Contact
BIOSIS, Subscription Fulfillment, via tele-
phone, fax, or Internet e-mail to order.
S E R I A L S O U R C E S F O R
B I O S I S
An annually published list of all source pub-
lications monitored by BIOSIS for the
BIOSIS Pre v i e w s
and BIOSIS Pre v i e w s / R N
d a t a b a s e s , including approximately 6,500
serials and 11,000 archival titles published
in over 100 countries. Contact BIOSIS,
Subscription Fulfillment, via telephone, fax,
or Internet e-mail to order.
A D D I T I O N A L
I N F O R M AT I O N
