B
IOSIS offers a wide variety of support materials and educational services
specifically designed to aid our users.
BIOSIS Help Desks
Help Desks are available for customers worldwide for all BIOSIS products.
The U.S. Help Desk is available as follows:
H o u r s : 8:30 A.M.-8:00 P.M. (Eastern time) Monday-Friday
T o l l - f r e e : 1-800-523-4806 (USA and Canada)
T e l e p h o n e : 1-215-587-4847 (Worldwide)
F a c s i m i l e : 1 - 2 1 5 - 5 8 7 - 2 0 1 6
Internet e-mail: i n f o @ m a i l . b i o s i s . o r g
M a i l : B I O S I S
User Communications Help Desk
2100 Arch Street
Philadelphia, PA 19103-1399
The European Help Desk in the U.K. responds to inquiries from the U.K., Western
Europe and the Middle East. The European Help Desk is available as follows:
H o u r s : 0900 to 1700 hours (London time) Monday-Friday
T e l e p h o n e : +44 (0)1904 644269
F a c s i m i l e : +44 (0)1904 612793
CompuServe E-mail: 1 0 0 0 1 4 , 2 5 6 7
Internet e-mail: h e l p d e s k @ y o r k . b i o s i s . o r g
M a i l : BIOSIS, U.K.
54 Micklegate
York, North Yorkshire
Y01 1LF, U.K.
The Japanese Help Desk, located in Tokyo for our Japanese customers,
is available as follows:
H o u r s : 9:00 a.m.-5:00 p.m. (Tokyo time) Monday-Friday
T e l e p h o n e : + 8 1 - 3 - 5 9 7 8 - 3 6 0 1
F a c s i m i l e : + 8 1 - 3 - 5 9 7 8 - 3 6 0 0
T e l e x : 272-3805 (JAICI J)
M a i l : J A I C I
Nakai Building
6-25-4 Honkomagome
Bunkyo-ku Tokyo 113
J a p a n
BIOSIS World Wide Web Site
The World Wide Web Home Page provides information about BIOSIS products
and services, educational materials, up-to-date issues of BIOSIS Evolutions
and press releases.
A d d r e s s : URL: http://www.biosis.org
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A d d i t i o n a l I n f o r m a t i o n
