Hairdresser Career Development Training System - Salon Ownernewsletter 1 (Page 2)

Brought to you by: Hairdresser's Career Development System www.HCDS4you.com

Invest in yourself through knowledge
and continuing education; the more
you learn, the more you earn

By your actions and behavior show
your valued client that you're excited
and appreciative of their patronage.

Develop a great personality and
strong communication skills by
developing strong public speaking
skills .Contact:

www.Toastmasters.org

You can create a great demand for
your services by investing in yourself
and skills

Combating Staff Turnover and
Business Instability

Work hard to create a positive and
professional salon environment

Invest in providing quality education
and training for your staff

Hire the right people, develop a
comprehensive staff development
program refer to my book Creating
Your Salon.

As owner of your business and
leader of your team, create an
environment of trust and caring, not
fear.

Build customer loyalty to your salon;
build the reputation of your salon, not
the reputation of the hairdresser

Provide each member of your team
with an employee handbook, during
their orientation, how you can expect
your staff to perform if they don't

know what's expected and how
those expectations will be monitored.
Establish strong work habits and
positive attitudes in the beginning of
their employment.
As leader of your team, create
conditions that foster loyalty


Mission Statement

Helping hairdressers, salon owners
and everyone involved in the beauty
profession reach higher levels of
excellence ---personally,
professionally, and financially

Business Goal

To inform, educate committed
professionals who want to know
more than how to cut and style hair.

Business Tips

Employee problems may have
begun with a poor hiring process.

Employees who undermine the
morale of the salon can easily
spread their negative attitudes to
others

Poor employee work habits will
undermine a positive and
professional work environment

Redirecting a problem employee can
be a better solution than firing them

As owner of your salon, you must
strive to welcome and keep lines of
communication between staff and
management

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