Is your salon organized and structured so you are not overwhelmed by
time restraints?
Do you have a financial loan package prepared in case you need a
business loan or face unexpected cash shortages?
Do you keep good financial records that monitor your cash flow, so you
can make informed business decisions based on fact not guesswork?
Do you have a strong client retention program?
Are you aware of the high cost of customer loss?
Is your staff aware of the high cost of customer loss?
Do you know how to identify and avoid the causes of customer loss?
Are you happy with the development and growth of your salon and your
team?
If your not happy with the development and profitability of your business ,
and your team ,do you know why?
Do you have a comprehensive staff development program for building
your championship team?
If you're not happy, with the development and profitability of your salon
what is your number one concern?
Are you really making a profit?
If not do you know why?
Do you know how to monitor and improve staff performance and
productivity?
Do you invite employee feedback?
Do you manage your staff or do they manage you?
Do you have progress reports to measure employee performance and
productivity?
Do you allow certain staff members to hold you hostage in fear of losing
them and clientele to a competitor?
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