WHITE PAPER: Offshore Software Development
Aspire Systems, Inc.
www.aspiresys.com Page 13 of 17
Appoint an executive for all aspects of outsourcing. Building a long lasting relationship
with the vendor is extremely important in offshore outsourcing. The level of trust
increases if there is a single point of contact within the organization.
7.3 Team
Related
!
There may be a lack of understanding of specifications on part of the offshore
employees.
How does one overcome this problem?
Having an onsite coordinator facilitates easier communication between the customer
and the offshore team. The onsite coordinator ensures that the offshore team has
clearly understood the requirements as specified by the customer. He helps in bridging
any communication or cultural gap that may arise due to geographical distance.
!
When you're dealing with people whose native language is not English, you risk
misunderstandings in both directions as well as poor documentation.
How does one overcome this problem?
English is an official language in India, Ireland and some other prominent offshore
countries. There you can safely depend on a solid grasp of idiomatic English.
Elsewhere, you need to ensure that there exists some common language of
communication.
8. SOFTWARE MARKETS
The offshore trend is helping propel rapid growth in the IT economies of supplier countries. India
and Ireland have been the main beneficiaries of increased outsourcing by American firms. Among
the other countries that are popular destinations for the outsourcing of software development work
are Israel and Hungary. These countries provide a wide range of services for the industry, including
some of the more sophisticated software development tasks. Other developing countries such as
China, Vietnam and the Philippines are increasingly getting involved, particularly at the lower end of
activities.